Privacy Policy

SynTerra AI AG ("SynTerra", "we") operates the SynTerra FlowAI platform (the "Service"). This Privacy Policy explains what personal data we collect, how we use it, and the choices you have. It applies to visitors of synterraflowai.com and registered users of the Service.

Data we collect

We collect information you provide directly — such as your name, company, and email address when you request a demo, submit a contact form, or create an account. We also collect limited usage and analytics data (pages visited, device type) and, with your consent, cookies that help us improve the platform.

How we use your data

We use your data to respond to enquiries, provide and improve the Service, communicate product updates, and ensure security and compliance. We do not sell your personal data. Contract content you process through FlowAI is used solely to deliver the Service to you and is never used to train third-party AI models.

Data residency and hosting

SynTerra FlowAI is designed for Swiss and European data-residency requirements, with Swiss-hosted deployment options planned for enterprise customers. We process personal data in accordance with the GDPR and the Swiss Federal Act on Data Protection (FADP).

Your rights

You may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights or to request a Data Processing Agreement (DPA), contact us at info@synterraai.com.

Security

We protect personal data with encryption in transit and at rest, role-based access controls, and regular security reviews. ISO 27001 certification and SOC 2 Type II attestation are part of our enterprise security roadmap. For details, see our Security page.

Contact

For privacy questions, contact info@synterraai.com. SynTerra AI AG, Switzerland.